Date: February 2nd, 2026 8:57 AM
Author: Jeffrey Edward Epstein
Based on the advice Jethro gave to Moses in the Torah portion Yitro (specifically Exodus 18:21–22), here is a hierarchical client management system designed to handle scale efficiently.
This structure uses the "Chiefs of Thousands, Hundreds, Fifties, and Tens" model to delegate authority, ensuring that only the most complex issues ("great matters") rise to the top, while routine management ("small matters") is handled at the source.
The "Yitro" Client Oversight Hierarchy
Level 1: The Chiefs of Tens (Team Leads)
Role: Account Manager / Team Lead
Capacity: 10 Clients
Span of Control: Direct client relationship.
Responsibilities:
Serve as the primary point of contact for their 10 assigned clients.
Handle all routine daily operations, standard questions, and "small matters."
Goal: Resolve 90% of issues immediately without escalation.
Level 2: The Chiefs of Fifties (Group Managers)
Role: Senior Manager
Capacity: 50 Clients (Total Ecosystem)
Span of Control: Oversees 5 "Chiefs of Tens."
Responsibilities:
Review performance and retention for the 5 Team Leads under them.
Step in when a Team Lead faces a moderate difficulty they cannot solve alone.
Ensure consistency in service across the 5 groups (50 clients).
Level 3: The Chiefs of Hundreds (Directors)
Role: Division Director
Capacity: 100 Clients (Total Ecosystem)
Span of Control: Oversees 2 "Chiefs of Fifties."
Responsibilities:
Bridge the gap between different management styles of the two Chiefs of Fifties.
Handle higher-level strategy and resource allocation for the 100 clients.
Act as the final decision-maker for disputes between the 50-client groups.
Level 4: The Chiefs of Thousands (Vice Presidents)
Role: VP of Client Success / Head Overseer
Capacity: 1,000 Clients (Total Ecosystem)
Span of Control: Oversees 10 "Chiefs of Hundreds."
Responsibilities:
Does not deal with individual client issues unless they are critical ("Great Matters").
Sets the overarching policy and vision that the Chiefs of Hundreds execute.
Focuses entirely on system health, major crises, and long-term growth.
System Principles (Based on the Aliyah)
To make this system work as described in the text, your leaders must adhere to the Qualities of Leadership and the Escalation Protocol found in the verses:
1. Leader Selection Criteria (The "Men of Valor") According to the text, you cannot just promote anyone. Every overseer in this system (from the 10s to the 1000s) must possess these traits:
Competence: They must be capable professionals ("Men of valor").
Integrity: They must be honest and reliable ("Men of truth").
Anti-Corruption: They must not be motivated by bribes or shortcuts ("Hating unjust gain").
2. The Escalation Protocol ("Great vs. Small Matters")
The Rule: "Every great matter they shall bring to you, but every small matter they shall judge themselves."
Application: A Chief of Fifty should never handle a task that a Chief of Ten can solve. If a problem arises, it stays at the lowest possible level. Only if a "Chief" lacks the authority or knowledge to solve it does it move up one rung on the ladder.
3. Sustainability
The Promise: If you follow this structure, "you will be able to endure, and all this people also will go to their place in peace."
Application: This hierarchy is designed to prevent burnout. By limiting the span of control (e.g., the Chief of Hundreds only manages 2 people directly, not 100), no single manager is overwhelmed.
(http://www.autoadmit.com/thread.php?thread_id=5830007&forum_id=2/#49640723)