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Client demanded phone records to audit our billing
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Date: May 18th, 2017 1:10 AM Author: Learning disabled lemon station Regional midlaw. Major client has asked that we hand over phone records. Apparently so their billing software can check it against our time entries.
FMA this "profession" somehow keeps getting worse |
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Date: May 18th, 2017 1:13 AM Author: Bat Shit Crazy Lake Spot Goyim Why would you have any? Verizon keeps them for 18 months now I think but that's just another reason to make all calls by VOIP which is what every firm worth a shit does now. There should be no minute log with VOIP if done right. (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333496) |
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Date: May 18th, 2017 1:20 AM Author: Histrionic Gaping Idea He Suggested YFWGI (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333517) |
Date: May 18th, 2017 1:11 AM Author: Slippery Brunch is that even permissible under client confidence rules? (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333486) |
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Date: May 18th, 2017 1:12 AM Author: Razzle-dazzle Ultramarine House this is why any good billing entry with a phone call also has at least one other task listed. (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333491) |
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Date: May 18th, 2017 7:04 AM Author: plum pocket flask whorehouse (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33334175) |
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Date: May 18th, 2017 1:12 AM Author: Insanely creepy iridescent kitchen If there's any discrepancies just say you included time spent "preparing" for the call in the entry - I do that all the time to get some extra padding in (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333492) |
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Date: May 18th, 2017 1:53 AM Author: Learning disabled lemon station Their software has a metric for that and flags people who allocate time this way (in excess of the call time). We're already careful about keeping time accurate for calls with their inhouse people. (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333643) |
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Date: May 18th, 2017 1:13 AM Author: ruby shrine why doesn't the client have their own phone records
if those calls are internal then why would they trust ur phone records not to be padded too |
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Date: May 18th, 2017 1:51 AM Author: Learning disabled lemon station They started comparing our time entries to their phone logs about six months ago. Now they want to check our calls to opposing counsel, experts, etc. (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333633) |
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Date: May 18th, 2017 2:38 AM Author: abusive institution Bullshit. (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333839) |
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Date: May 18th, 2017 2:54 AM Author: Learning disabled lemon station Not flame. (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333883) |
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Date: May 18th, 2017 2:59 AM Author: floppy circlehead This is why it's best to never bill just a call. It's always prep work or after work on the same line item (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333892) |
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Date: May 18th, 2017 3:02 AM Author: Wonderful vermilion abode I've heard that some bill review software picks up on "and" to crack down on combined tasks.
"Call with Expert McExpert, preceded by review of expert report (0.5)"
Your move, software! |
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Date: May 18th, 2017 3:32 AM Author: Dull codepig athletic conference TIMEBUILDER DESTROY
TIMEBUILDER RUIN |
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Date: May 18th, 2017 3:49 AM Author: Wonderful vermilion abode (In the voice of Grimlock from Transformers?) (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333971) |
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Date: May 18th, 2017 3:58 AM Author: Dull codepig athletic conference (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333986) |
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Date: May 18th, 2017 2:59 AM Author: Wonderful vermilion abode Insurance company? (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333890) |
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Date: May 18th, 2017 3:27 AM Author: Learning disabled lemon station Yes (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333937) |
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Date: May 18th, 2017 3:28 AM Author: Learning disabled lemon station Yes (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333940) |
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Date: May 18th, 2017 3:29 AM Author: Vivacious Cuck Messiness Insane but this is just flame to push the bill down (http://www.autoadmit.com/thread.php?thread_id=3618200&forum_id=2#33333942) |
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Date: May 18th, 2017 3:33 AM Author: Wonderful vermilion abode I've never been hired by an insurance company, but I've seen billings to them in bad faith cases where the insured assigned its claims to my client.
Insurance defense firms seem to do just fine with making up for the low rates and oppressive rules by billing more time with more lawyers. |
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Date: May 18th, 2017 3:35 AM Author: Vivacious Cuck Messiness Yes they do lots of the more questionable tactics, including billing for multi clients at once.
Fee audits are nightmares generally. |