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SUMMON: class action MFEs

Amazon tags certain reviews with "Verified Purchase&quo...
Cyan deep filthpig
  02/21/18
...
Cyan deep filthpig
  02/21/18
on second thought, why is deceptive? wouldnt a reasonable co...
dun athletic conference
  02/21/18
a reasonable consumer would think that a review tagged with ...
Cyan deep filthpig
  02/21/18
it'd almost seem more deceptive if they pulled reviews for p...
dun athletic conference
  02/21/18
The problem is that Amazon's "Verified Purchase" b...
Cyan deep filthpig
  02/21/18
is it misleading? the purchase was genuine and intended to b...
dun athletic conference
  02/21/18
wait, if you bought the product and tried it, you should be ...
razzmatazz center blood rage
  02/21/18
What if you bought the item, rated it 5 stars, and then retu...
Cyan deep filthpig
  02/21/18
maybe they should just remove anything below a 4 star rating...
dun athletic conference
  02/21/18


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Date: February 21st, 2018 3:15 PM
Author: Cyan deep filthpig

Amazon tags certain reviews with "Verified Purchase" even if the item has been returned or if the purchaser has been refunded. For example, https://i.imgur.com/2jmzSVX.png (I was refunded for the item). This practice is deceptive, but is Amazon liable?

(http://www.autoadmit.com/thread.php?thread_id=3899610&forum_id=2#35453812)



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Date: February 21st, 2018 3:16 PM
Author: Cyan deep filthpig



(http://www.autoadmit.com/thread.php?thread_id=3899610&forum_id=2#35453825)



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Date: February 21st, 2018 3:19 PM
Author: dun athletic conference

on second thought, why is deceptive? wouldnt a reasonable consumer expect verified purchase to mean someone actually bought the thing, not that they kept it? wouldnt a reasonable consumer think that someone who gave a shitty review might have returned the item?

(http://www.autoadmit.com/thread.php?thread_id=3899610&forum_id=2#35453846)



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Date: February 21st, 2018 3:21 PM
Author: Cyan deep filthpig

a reasonable consumer would think that a review tagged with "Verified Purchase" was written by someone with skin in the game. it'd be interesting to see how many positive reviews are from people who returned the product, which I suspect happens very often.

(http://www.autoadmit.com/thread.php?thread_id=3899610&forum_id=2#35453865)



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Date: February 21st, 2018 3:25 PM
Author: dun athletic conference

it'd almost seem more deceptive if they pulled reviews for people who genuinely returned products.

i think the issue is more that if you could establish people dont have skin in the game and abuse the system and intentionally dont have skin in the game.

(http://www.autoadmit.com/thread.php?thread_id=3899610&forum_id=2#35453892)



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Date: February 21st, 2018 3:31 PM
Author: Cyan deep filthpig

The problem is that Amazon's "Verified Purchase" badge is misleading. Here's how they define it: https://www.amazon.com/gp/community-help/amazon-verified-purchase and https://www.amazon.com/gp/help/customer/display.html/ref=help_search_1-1?ie=UTF8&nodeId=202076110&qid=1519244993&sr=1-1



(http://www.autoadmit.com/thread.php?thread_id=3899610&forum_id=2#35453958)



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Date: February 21st, 2018 4:04 PM
Author: dun athletic conference

is it misleading? the purchase was genuine and intended to be so at the time the review was made

(http://www.autoadmit.com/thread.php?thread_id=3899610&forum_id=2#35454225)



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Date: February 21st, 2018 3:27 PM
Author: razzmatazz center blood rage

wait, if you bought the product and tried it, you should be able to post (and I should be able to read) your review. i don't care if you then returned the item.

(http://www.autoadmit.com/thread.php?thread_id=3899610&forum_id=2#35453917)



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Date: February 21st, 2018 3:34 PM
Author: Cyan deep filthpig

What if you bought the item, rated it 5 stars, and then returned it? How is that any different than reviewing the item without purchasing it? Here's how a 5-star review of a product I returned appears: https://i.imgur.com/MvCkriq.png -- note that the item was returned and the refund was completed on January 29th.

The fact is that the Verified Purchase badge creates two kinds of reviews. A reasonable consumer is led by Amazon to believe that reviews tagged with the Verified Purchase badge are more reliable. If Amazon tags certain reviews with the Verified Purchase badge, then it's deceptive not to disclose whether the item was returned/refunded.

(http://www.autoadmit.com/thread.php?thread_id=3899610&forum_id=2#35453983)



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Date: February 21st, 2018 4:06 PM
Author: dun athletic conference

maybe they should just remove anything below a 4 star rating if it's been returned?

(http://www.autoadmit.com/thread.php?thread_id=3899610&forum_id=2#35454245)