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Uber Scheduled Rides Is A Bait & Switch Scam. Just Disputed Charges
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Date: March 5th, 2018 11:49 AM Author: exhilarant philosopher-king stag film did uber scheduled rides for the first time ever. booked the ride for 30 mins before i needed it. quoted price was $22. i took screenshots just to make sure bc i wasnt sure if i'd get fucked in the ass with some kind of surge bullshit. sure enough, final price came out to $68. no prior notice of any surge, nor did i agree to any.
emailed uber support and rajeesh is incoherent and gave me a uber credit of 25% of the ride, and i'm still bitching to them.
also disputed the charges with amex.
this sounds like a good class action suit. |
Date: March 5th, 2018 12:02 PM Author: exhilarant philosopher-king stag film (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35538636) |
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Date: March 5th, 2018 12:04 PM Author: Silver step-uncle's house Keep us posted (serious) (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35538646) |
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Date: March 5th, 2018 12:39 PM Author: exhilarant philosopher-king stag film (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35538877) |
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Date: April 5th, 2018 2:54 PM Author: exhilarant philosopher-king stag film We have credited your account
Account Ending In: xxxx
Dear xxxxxx,
We're writing to let you know that we issued a $xx.xx credit to your account because UBER has not yet provided the necessary information. You can expect to see the credit on an upcoming statement.
We appreciate the opportunity to assist you.
Sincerely,
American Express Customer Care
Dispute Reference Number: xxxxx |
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Date: March 5th, 2018 7:55 PM Author: exhilarant philosopher-king stag film (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35541941) |
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Date: March 5th, 2018 7:57 PM Author: Salmon Volcanic Crater Trailer Park (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35541957) |
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Date: March 5th, 2018 7:58 PM Author: fragrant church building You messed something up. No way they'd rip off in such a blatant way. (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35541966) |
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Date: March 5th, 2018 7:59 PM Author: Dull histrionic space (uber exec) (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35541976) |
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Date: March 5th, 2018 7:59 PM Author: exhilarant philosopher-king stag film ive never used scheduled rides before. i took screenshots at the time of booking and in the upcoming rides section just to protect myself.
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Date: April 5th, 2018 2:57 PM Author: Brindle Insecure Box Office Death Wish I thought that too, until they applied surge pricing to a ride post-facto, and said it was because I got off at a different location. What actually happened was the street near my office was congested, so I got out a block early.
They also sold subscriptions and guaranteed that as long as surge pricing didn't exceed $35 you would get a flat rate. As soon as I signed up, whaddya know, my regular $18 commute was suddenly $45. |
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Date: April 5th, 2018 3:01 PM Author: exhilarant philosopher-king stag film cr. i fucking hate uber/lyft AND the taxi mafia. can nadim shoot up them all> (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35771012) |
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Date: April 5th, 2018 3:03 PM Author: Brindle Insecure Box Office Death Wish To be fair, Uber still destroys taxis so clearly greed is better than stupidity. (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35771040) |
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Date: April 5th, 2018 3:06 PM Author: exhilarant philosopher-king stag film one side of me thinks uber destroys taxis, but another side things the predatory fraudlies of "surge" pricing outweighs everything else that's bad about taxis. (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35771086) |
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Date: May 22nd, 2018 8:14 PM Author: vigorous base i did a scheduled ride once, and pulled the same scam on me.
scheduling to get a particularly good price, or guaranteeing the car arrives right at a particular time are the only reasons i can see to use that feature. and it did neither.
i disputed, they refunded. |
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Date: May 22nd, 2018 8:19 PM Author: exhilarant philosopher-king stag film disputed w cc company? did they put the charge back on your account? (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36107861) |
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Date: May 22nd, 2018 8:32 PM Author: vigorous base no, sorry, uber.
uber gave me the cash back.
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Date: May 22nd, 2018 8:33 PM Author: exhilarant philosopher-king stag film wonder why. i messaged with them. they refused to give me a refund. (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36107930) |
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Date: May 22nd, 2018 8:34 PM Author: vigorous base maybe you got the wrong patel. or maybe i live somewhere with nastier consumer protection laws.
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Date: April 5th, 2018 3:01 PM Author: Multi-colored outnumbered business firm an actual and legitimate complaint. good job you got one. (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35771023) |
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Date: April 5th, 2018 3:06 PM Author: exhilarant philosopher-king stag film they're all actual and legitimate. (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35771091) |
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Date: May 22nd, 2018 8:34 PM Author: Hairraiser saffron meetinghouse (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36107936) |
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Date: April 5th, 2018 3:10 PM Author: Purple boltzmann school cafeteria Nothing infuriates me more than when a company pulls a bait & switch (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#35771145) |
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Date: May 22nd, 2018 2:33 PM Author: exhilarant philosopher-king stag film Update: won my dispute. I don't even know if uber contested it. Tried to use uber for the first time in a while yesterday, and it says I have an outstanding balance of $65 and it won't let me book new rides until I pay it. I guess they just saw the chargeback and put it back on my account. Fuck them. I'll just delete the app and never use it again and use PDDJ account until that one gets a charge back. (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36105772) |
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Date: May 22nd, 2018 2:40 PM Author: Razzmatazz Pearl Newt Pretty sure Uber doesn't have the resources to bother contesting. At most, they might just kick you off the service if you contest too many; easier for them to track and do. (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36105819) |
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Date: May 22nd, 2018 7:53 PM Author: exhilarant philosopher-king stag film cf. airbnb, at http://www.xoxohth.com/thread.php?thread_id=3971051&mc=13&forum_id=2#36004483 (having resources to 4x contest similar dispute amount) (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36107687) |
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Date: May 22nd, 2018 8:05 PM Author: Razzmatazz Pearl Newt Airbnb has FAR less transactional volume than Uber and MUCH higher per transaction $ amounts. They almost certainly have a business case to dispute at the per charge level versus just letting shit slide and then setting a threshold where they'll just identify you as an abuser and cancel your account. (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36107770) |
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Date: May 22nd, 2018 8:13 PM Author: exhilarant philosopher-king stag film i see what you're saying, but i was just giving one counterexample off the top of my head. some big companies contest the disputes and others dont and there isnt always rhyme or reason to it even though you've speculated a logical reason for it here. USPS 2x contested a $21 charge for me, and they're more akin to uber than airbnb in transactional volume and per transaction $ amounts. i've done a lot of disputes (trust me), and some companies just let shit slide and others fight it and i dont think there's always a way to put logic to it.
what's worst is when a company just doesnt fight the dispute and sends you to collections. |
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Date: May 22nd, 2018 2:34 PM Author: Fiercely-loyal Glassy Party Of The First Part i knew who it was...
dbg is a palestinian mole, right? has to be. |
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Date: May 22nd, 2018 2:35 PM Author: Gaped tanning salon mood (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36105783) |
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Date: May 22nd, 2018 2:37 PM Author: contagious yarmulke hissy fit https://img.4plebs.org/boards/pol/image/1526/99/1526999526035.png (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36105800) |
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Date: May 22nd, 2018 8:02 PM Author: Pearly Shaky State lmao 180 (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36107749) |
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Date: May 22nd, 2018 8:15 PM Author: Hateful sienna orchestra pit NY must have a fee shifting law for consumer claims. Find a consumer rights attorney and sue their ass. (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36107842) |
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Date: May 22nd, 2018 8:20 PM Author: exhilarant philosopher-king stag film what would i get out of it? (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36107868) |
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Date: May 22nd, 2018 10:51 PM Author: Beady-eyed big-titted roast beef field a full time uber driver uber has to pay for (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36108979) |
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Date: May 22nd, 2018 8:40 PM Author: floppy stage circlehead dbg i'm gonna dispute my airbnb stay. i think i'm only entitled to the one day where we had maintenance problems, but is it cr to just dispute the whole 4 day stay? (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36107963) |
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Date: May 22nd, 2018 9:01 PM Author: exhilarant philosopher-king stag film yes ofs (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36108113) |
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Date: May 22nd, 2018 10:45 PM Author: contagious yarmulke hissy fit (http://www.autoadmit.com/thread.php?thread_id=3910386&forum_id=2#36108925) |
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Date: May 22nd, 2018 10:48 PM Author: Bright kink-friendly potus hunting ground i never understood the point of this feature to begin with.
too busy to take your phone out 5 mins before your departure? |