Date: May 22nd, 2020 6:30 PM
Author: Sticky exciting resort blood rage
To Our Valued Guests,
On behalf of the entire GameStop team, we would like to say thank you again for your loyalty and support. When the COVID-19 pandemic first began, none of us could have predicted how long it would last, or how dramatically it would alter our lives as we work, learn and play from home.
During this time, we’ve worked diligently to adapt our business so that we can continue to be there for you, our associates and communities. We’ve learned and implemented new operational practices in order to safely deliver the gaming and entertainment products that you enjoy. Throughout it all, our associates have remained steadfast to serve you and each other. I am very proud of the resilience they’ve demonstrated during this time.
Now that local laws allow us to open GameStop stores in your local area, we want to share with you our own demanding criteria for reopening them in the safest manner possible. The health and well-being of each of you and each of our employees are our greatest areas of focus. Until a store meets the criteria below, we will not reopen it until we are satisfied that it is safe to do so. Notably, we have implemented additional safety measures that go beyond your state’s safety requirements to reopen. These standards include:
Store associates conducting daily pre-work health self-assessments
Accepting returns and exchanges on a limited basis for only credit or credit card returns
Operating on reduced store hours
All open stores are in strict adherence of state standards, and on a path to exceed them by implementing the even higher standards we’ve set for ourselve